The Phone Studio offers repairs for most makes of mobile phones including a low cost unlocking service & our new De-Branding Service which also includes Software updates and language changes. Our unique service includes a quick turnaround with minimal costs. If you have problems with your handset and you are unsure what the problems are then why not send it to us and we will try and find the fault. Below is a list of a few of the repairs we have performed in the past.

• Broken L.C.D.
• Water damaged handsets
• Signal loss problems
• Faulty L.E.D.
• Mic. and speaker problems
• Power connection problems
• Software Problems
• L.C.D. lens replacement (cracked, smashed or Scratched)
• (that protect the L.C.D. on D500, D600, D800, D900, W810i W800, K750i, V3, V3i, V3X, L6 and L7

We always try and use genuine parts where possible. If we don’t have the replacement item in stock then we can always order the product ASAP. (Depending on repair)

With our unique service we can offer you a No Repair, No Fee Service, this means if we can't fix it we do not charge for our time.

Please note that we do not offer IMEI changing or repair.

Mobile phone unlocking

We can remove sim locks, user locks, network locks etc. to enable you to use any network in your handset. Virtually all current models inc pda's supported.

If we cannot unlock your phone's successfully we will refund the cost off the unlocking service, less postage. Please ensure that you send the phone's well packaged ensuring that the battery is fully charged & that any security codes are removed before posting the phone's. It is your responsibility to ensure that your phone is adequately insured in case of damage in transit.

All unlocking and repair prices include return postage back to you, they do not include postage to us, and it is your responsibility to pay for the postage when you are sending items to us. If you require a “Free Quote” you must send us payment so we can send you the phone back if you do not require it repairing.

De-Branding

De-Branding - De-branding basically means removing awful operator firmware, and replacing it with the manufacturer's original firmware. Hence converting your phone to the full spec as it was intended by the manufacturer (the way it should be). Once your mobile has been de-branded, you will notice all the menu systems are clearer, un-restricted, and often faster too. We also use the latest firmware to date, which will hold improvements on your old firmware. This often removes any software glitches that your phone previously had. Also some network firmware's prevent you uploading ringtones & pictures via cable, or manually setting your internet homepage, debranding enables you to do this. Most models supported.

Firmware

Firmware Update - Upgrades your phones firmware and sorts out problems such as freezing, phone turning on and off ( when not hardware fault) or just to keep your handset up to date with latest firmware and bug free. Language Change - We can install language packs you require that don't come as standard.

Terms and conditions, when you send your mobile phone to phone studio you agree to the following:

I am the rightful owner of this mobile phone handset or I act as a third party to have it network unlocked or have the security code reseted. I can confirm that this handset is not stolen or obtained by theft or fraud. I understand that phone studio is not responsible if after having my SIMLOCKS removed I discover my phone is unable to operate on my desired networks due to:

A: My phone is 'BLACKLISTED' on the CEIR (Central Equipment Identity Register) due to my IMEI number (International Model Equipment Identification) - being reported lost or stolen;

B: My phone has a pre internal hardware fault and is unable to register to any UK network.

How is a phone blacklisted? A phone may be blacklisted (or barred) for many different reasons, but the most common reason is that it has been reported lost or stolen! It is only the networks (Orange, T-Mobile, O2, Vodafone etc) that have the facility to blacklist a handset.

If you are unfortunate enough to either lose or even worse have your phone stolen you should report it to your service provider (your network) immediately. Your service provider can then blacklist the handset so that it can no longer be used to make or receive any calls. The networks do this by adding your phones serial number onto a national blacklist database Central Equipment Identity Register). Effectively the handset becomes absolutely useless and the thief is in possession paperweight!